XE Com
XE Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
XE Com has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I have the receipt, No pros, Service works some of the times.
Cons: Untrustworthy scamers, If a transfer goes wrong you will get zero help from xe.Recent recommendations regarding this business are as follows: "Stay away much better transfer companies out their.", "Do not use the online form to arrange for a transfer", "Donta nswer any questiony by phone! It seems there is the big Problem !", "Beware if you have a problem with the money transfer, there is no way to resolve it", "No way".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
XE Com has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I have the receipt, No pros, Service works some of the times.
Cons: Untrustworthy scamers, If a transfer goes wrong you will get zero help from xe.Recent recommendations regarding this business are as follows: "Stay away much better transfer companies out their.", "Do not use the online form to arrange for a transfer", "Donta nswer any questiony by phone! It seems there is the big Problem !", "Beware if you have a problem with the money transfer, there is no way to resolve it", "No way".
Most users ask XE Com for the refund as a solution to their issues.
Consumers are not pleased with Privacy and Data Security and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belfast, Belfast
Non return of my money
I made my first payment to you of £230 approximately two weeks ago, and I couldn't confirm the text you sent because I couldn't find it. Will you resend my money back to me? Thanks.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Resolved: XE Money transfer not received starting Oct 11th, then again on Nov 17th
Company fixed the issue and I have been provided with apology. It took XE.com about 10 days to redirect the money to the new bank but they finally got it done!
I live in Colorado, USA. I own a condo in Mexico.
I owed almost $17,000 usd in HOA fees and utilities. The manager in Mexico sent me a bill in PESOS, so I had XE transfer 298,974 in Pesos to his banking information
in New York city. Unfortunately, they wanted the money sent in USD, which came from my bank in USD but because my bill was in MX Pesos, this is how I sent the money. Long story short, the only solution was for the recipient to provide me their banking info in Mexico, so I opened a ticket with Brenda on Nov 16th or 17th to resend the funds to them as a new recipient whose bank was in Mexico.
Soooo, I only received an email from Brenda explaining this money was resent in pesos on Nov 17th. To this date, I've not seen PROOF of this money transaction on the XE.com platform nor has the recipient received the funds. It's now been 14 days!!!
I keep calling your customer service department, and today I spoke with Denise. She can't show me proof of the transfer or even get me to her supervisor.
As far as I know, XE.com just stole this money from me!
I am ready to hire an attorney and take legal action unless I have PROOF today that the money was sent. I don't want an EMAIL...I need to see the actual wire transfer from XE.com to BBVA in Mexico city.
The transfer number was C1442****, the ticket number was or is 519****.
Pamela B
- Service works some of the times
- If a transfer goes wrong you will get zero help from xe
Preferred solution: Full refund
User's recommendation: Beware if you have a problem with the money transfer, there is no way to resolve it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook money confirmed transfer then closed account!
Gave no reason for account closure. Luckily it was only $20 which has not been returned yet! They talk about fraud yet do it to customers!
- No pros
- Scammers
Preferred solution: $19.99
User's recommendation: Stay away much better transfer companies out their.
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Toronto, Ontario
After 20 days the transfer had not reached the recipient and is still unresolved.
The initial transfer had insufficient or incorrect information in the body of the transfer and was returned by the recipients's bank.
A second transfer was sent and the same thing occurred.
A 5% late penalty has now been assessed.
User's recommendation: Do not use the online form to arrange for a transfer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefus paiement par carte bancaire
Bonjour,
Mon N de compte est : XEMT044030****
Je ne peux plus transférer l'argent en utilisant ma carte bancaire qui a été bloquée.
Serait-il possible de la débloquer? ils s'agissait d'un beugue de l'application et pas d'un code erroné.
Cordialement
Nezha LAMSSYEH
Preferred solution: Réutiliser ma carte bancaire pour le transfert en espèce
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount terminated
HI,
Could you please tell me why my account has been terminated? All the information I have provided, and yet you have cancelled my account.
Preferred solution: Deliver product or service ordered
Alsbach-Hahnlein, Hesse
Service is very helpless; Company was not able to do an trustfull transfer. After a week i got nack my money but Company-Servece is not able to tell me any Issue and not albe to fix it !!
I started First transfer to my trustable receiver ( Highschool ) XE was not able to do the transfer; Is not able to help with any support! Support is really helpless to decribe the Issue!!
And not able to work on Issue !!
After more than a week i got money back !! Still dont know why !!
In Email ( I received in an answer) I was named as "Untrustfull Sender" I see this as an Impertinenz for a Company which likes to earn Money on any Transfers !!
User's recommendation: Donta nswer any questiony by phone!! It seems there is the big Problem !!
Regarding money sent
I send my money not yet processed every day you ask some things give my money back please iamtryforyounowlong time give me back video for what
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Money is stuck
Still no one has answered they are just escalated the question no one has answered proper just telling we are escalated the information my team will be mail no one still mail or contact me I am still waiting for my money I need to send my money this kind of company is use I am very very very disappointed I have mentioned my problem this company guys but still they are tell my team will be mail u no one cares so much getting problem they need to scam that it I requested to all guys please please send my money or refund because my parents are waiting for the money they need medicine and I don't have to send it again all money already sent to xe transfer still pending
- I have the receipt
- Untrustworthy scamers
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chiswick, England
Stuck my transition
This service absolutely sucks. I am very serious about having honest reviews, so I'm not just writing about a minor inconvenience.
the service literally couldn't do the one thing they are designed to do. When I contacted customer support on one of those stupid bots (because they don't have a phone number for you to complain to a person) they literally just came to the same assumption I had after agreeing they could help me.Okay so why would you allow me to fill out the info to complete the transaction and harass me about payment when I can't make the payment anyways? I'm even more bothered because uk is a British commonwealth. This is a British company!
Why the *** can't you use a uk account on here? Why are you asking me for a routing number when the country does not use them for their banks.
Go elsewhere. I literally don't know how I'm going to go about paying my family medicine
User's recommendation: No way
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy transaction is stuck
Call me my money as stuck I need to send my money to my family they need to buy the medicine send it or refund as soon as possible this my frist time and it's very horrible and discreet for me
- Untrustworthy scamers
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy transaction is stuck
I am trying to call but no call is forward I have share my number on webchat no reply my money as stuck it is a scammer xe
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer709541****
STAY AWAY...BIG TIME SCAMMERS.!!! DO NOT TRUST GOOGLE SEARCH OR TESTIMONIALS, JUST ABOUT ANYONE CAN BE BOUGHT FOR A PRICE..!!!.
- Untrustworthy scamers
Preferred solution: Full refund
User's recommendation: BE AWARE..!!!!!
Runcorn, Halton
Money stuck
I have send money from uk to Philippines on dec 2,2022 but until now they havent recieve it yet i hope you will attend my concerns thankyou
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Even though their website says refunds will be processed in 1 to 4 days, you have to call them to start the process. It is not automatic. And since they closed my account, there is no way to contact them through their website.
Preferred solution: Full refund
User's recommendation: Send a small test amount first
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